# Honeybiotica Privacy Policy

Last Updated: May 5, 2025

At Honeybiotica ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, [www.honeybiotica.com](http://www.honeybiotica.com) (the "Website"), purchase our honey products ("Products"), or otherwise interact with us. By using our Website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website or services.

## 1. Information We Collect

We collect information about you in the following ways:

### 1.1 Information You Provide

We collect personal information you voluntarily provide when you:

- Place an order for Products (e.g., name, billing address, shipping address, email address, phone number, payment information).

- Create an account on our Website (e.g., username, password, contact details).

- Contact us via email, phone, or our Website’s contact form (e.g., name, email address, and any information you include in your message).

- Subscribe to our newsletter or marketing communications (e.g., email address).

- Participate in surveys, promotions, or contests (e.g., contact details, survey responses).

### 1.2 Information We Collect Automatically

When you visit our Website, we may collect certain information automatically using cookies, web beacons, and similar technologies, including:

- Device Information: IP address, browser type, operating system, device type, and unique device identifiers.

- Usage Information: Pages visited, time spent on the Website, referring URLs, clickstream data, and other browsing behavior.

- Location Information: General location data (e.g., city or region) derived from your IP address, unless you provide more precise location data (e.g., shipping address).

### 1.3 Information from Third Parties

We may receive information about you from third parties, such as:

- Payment processors (e.g., confirmation of payment details).

- Shipping carriers (e.g., delivery status updates).

- Analytics providers (e.g., aggregated data about Website usage).

- Marketing partners (e.g., if you interact with our ads on third-party platforms).

## 2. How We Use Your Information

We use your personal information for the following purposes:

- To Process Orders: To fulfill your orders, process payments, arrange shipping, and provide order confirmations and updates.

- To Manage Your Account: To create and maintain your account, authenticate logins, and respond to your requests.

- To Communicate with You: To respond to your inquiries, provide customer support, and send transactional emails (e.g., order confirmations, shipping updates).

- To Improve Our Services: To analyze Website usage, troubleshoot issues, and enhance the user experience.

- For Marketing: To send you promotional emails, newsletters, or offers about our Products, if you have opted in to receive such communications. You may opt out at any time (see Section 7).

- For Legal Compliance: To comply with applicable laws, regulations, or legal processes (e.g., tax reporting, responding to subpoenas).

- For Security: To detect and prevent fraud, unauthorized access, or other illegal activities.

## 3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

- Service Providers: With third-party vendors who perform services on our behalf, such as payment processors (e.g., [insert payment processors, e.g., Stripe, PayPal]), shipping carriers (e.g., [insert carriers, e.g., USPS, FedEx]), hosting providers, and analytics providers (e.g., Google Analytics). These providers are contractually obligated to protect your information and use it only for the services they provide.

- Business Transfers: In connection with a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

- Legal Obligations: When required by law, regulation, or legal process (e.g., court orders, subpoenas), or to protect our rights, property, or safety, or that of others.

- With Your Consent: When you explicitly consent to the sharing of your information (e.g., for a specific promotion or partnership).

## 4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze Website performance, and deliver personalized content. Cookies are small data files stored on your device. Types of cookies we use include:

- Essential Cookies: Necessary for the Website to function (e.g., maintaining your shopping cart or login session).

- Analytics Cookies: Help us understand how visitors use our Website (e.g., which pages are most popular).

- Marketing Cookies: Used to deliver relevant ads and track the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings or our Website’s cookie consent tool (if applicable). Note that disabling certain cookies may affect the functionality of the Website.

## 5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption (e.g., SSL for Website transactions), access controls, and secure storage systems. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

## 6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

- Access: Request a copy of the personal information we hold about you.

- Correction: Request that we correct inaccurate or incomplete information.

- Deletion: Request that we delete your personal information, subject to legal or contractual obligations.

- Restriction: Request that we restrict the processing of your information in certain circumstances.

- Data Portability: Request a copy of your information in a structured, machine-readable format.

- Objection: Object to certain processing activities, such as direct marketing.

To exercise these rights, please contact us at [insert contact email, e.g., [email protected]]. We will respond to your request within the time frame required by applicable law (e.g., 30 days for GDPR, 45 days for CCPA). We may require verification of your identity before processing your request.

### California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including:

- The right to know what personal information we collect, use, disclose, or sell.

- The right to opt out of the sale of your personal information (note: we do not sell personal information).

- The right to non-discrimination for exercising your CCPA rights.

### EU/UK Residents (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, you have the rights listed above under GDPR. You may also lodge a complaint with your local data protection authority if you believe we have violated your rights.

## 7. Marketing Communications

If you opt in to receive marketing emails or newsletters, you may unsubscribe at any time by:

- Clicking the "unsubscribe" link in any marketing email.

- Contacting us at [insert contact email, e.g., [email protected]].

We will process your opt-out request promptly, though you may still receive transactional emails (e.g., order confirmations).

## 8. International Data Transfers

If you are located outside [insert your country, e.g., the United States], your personal information may be transferred to and processed in [insert your country]. We ensure that such transfers comply with applicable data protection laws, such as using Standard Contractual Clauses for transfers to/from the EEA or UK.

## 9. Third-Party Links

Our Website may contain links to third-party websites or services (e.g., payment processors, social media platforms). We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

## 10. Children’s Privacy

Our Website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will take steps to delete it. If you believe a child under 16 has provided us with personal information, please contact us at [insert contact email].

## 11. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

- To process and deliver your orders (e.g., until delivery is complete and warranty/return periods expire).

- To maintain your account (e.g., until you request deletion).

- To comply with legal obligations (e.g., tax or accounting requirements, which may require retention for several years).

- To resolve disputes or enforce our agreements.

When your information is no longer needed, we will securely delete or anonymize it in accordance with applicable laws.

## 12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Website functionality. We will notify you of material changes by posting the updated Privacy Policy on our Website with a new "Last Updated" date. Your continued use of the Website after such changes constitutes your acceptance of the updated Privacy Policy.

## 13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us in our chat box on the website.